Mumbai · Delhi · Bengaluru · Pune · Kolkata
Branded · white-label · 20+ developers live

Your brand.
Their phone.
Your customer.

A white-label customer app for real estate developers. Your logo on the icon. Your colours throughout. Your name in the App Store and Play Store. Pre-sales discovery to post-handover community life — every screen reinforces the brand the customer already trusts. Underneath, the same construction-grade ERP that runs your back office. No third-party API project. No data lag. No competitor app riding on your customer relationship.

§ 01
The journey
Pre-sales · booking · construction · community

One app. Four phases.
Five-year relationship.

Generic resident apps cover one slice — usually post-handover community life. The customer app covers the whole arc — from the day a prospect downloads to explore your projects, through booking and the years of construction updates, into community life after handover, and onwards to referral. The same login. The same brand. Five years of touchpoints in a single relationship.
▸ FOUR PHASES · ONE APP · ONE RELATIONSHIP · ONE BRAND 1 Pre-sales What's New · Sales Kit amenities · gallery · enquire 2 Booking Booking Details · Payment Plan applicants · inventory · milestones 3 Construction Project Update · Ledger · Pay Now 2-5 year relationship · monthly touchpoints 4 Community Services · Feeds · Refer Us handover onwards · perpetual ▸ ONE LOGIN · ONE BRAND · ONE APP IN THEIR HOME SCREEN REFERRAL FROM PHASE 4 FEEDS PHASE 1 OF THE NEXT FAMILY · LIFETIME VALUE
§ 02
The pillars
Four sections · what your customer actually uses

Brand. Accounts.
Services. Referrals.

Four sections. The customer opens the app for one of these four reasons. Brand — to look at your projects, get excited, send the link to a friend. Accounts — to check what they owe, what they paid, and pay the next milestone. Services — to ask for help and watch it get fixed. Referrals — to earn a committed reward when their friend books.
Pillar · 01 · The brand

Where the customer first falls in love with you. Again and again.

The What's New section is your brand's window into your customer's pocket. Every project you've launched, every project under construction, every project on the drawing board. Hero renders, sales kits, amenities, layouts, gallery — all in one tap. When their cousin asks about a 3 BHK in the area, they don't open an aggregator. They open your app. Tapping Enquire Now sends a qualified lead straight into Salesforce — or whichever CRM your sales team runs on — with the referrer attached. The discovery channel for the next family member is already on their home screen.

What's New listingOngoing · upcoming · all projects · price · BHK · status
Project detail pageSales kit · amenities · location · layout · gallery
Enquire Now → SalesforceOne-tap lead · routes to your CRM · referrer attached
Brand front and centreHero render · your logo · your palette · every screen
11:27 What's new DTC Capital City Rajarhat Ongoing ₹ 51 Lakh Onwards 2/3/4 BHK DTC Sojon Ongoing ₹ 48 Lakh Onwards 2/3/4 BHK Enquire now ▸ ROUTES TO SALESFORCE · LEAD WITH REFERRER
Pillar · 02 · The accounts

Outstanding. Ledger. Pay Now.

What does the customer pay this month? Why is there a Late Payment Fee? When was the last receipt cleared? They want answers in their pocket — not in a phone call to your accounts team. The Accounts section lays out Outstanding, Applicant Ledger, Money Receipts, Payment Plan, Booking Details — all driven from the same Property Management ledger your finance team uses. Pay Now opens a payment link (Razorpay, NEFT, UPI). The receipt arrives back in the same app within minutes. No nightly batch sync. No third-party API contract. The numbers your customer sees are the numbers in your books.

Outstanding statementCurrent dues · age-bucketed · milestone-tagged
Applicant Ledger · liveCr/Dr · doc-numbered · bank-referenced
Pay NowRazorpay/NEFT/UPI · auto-allocated to invoice
Money ReceiptsPrintable · share/forward · audit-grade
12:17 Outstanding TOTAL OUTSTANDING ₹ 4.21 L Due 15 Apr · ON COMPLETION OF INTERNAL FLOORING Pay now RAZORPAY · NEFT · UPI · CARDS Ledger LPF Ledger Demand 3,900,687 Received 3,896,469 Balance · LPF · Due 4,218.20 17-10-25 Cr 4,218.00 REC0003 · RTGS 529072718952 STATE BANK OF INDIA 17-10-25 Dr 1,764.48 LPF · RPTX/02341/25-26 ON COMPLETION OF INTERNAL FLOORING
Pillar · 03 · The services

Pre-possession or post-possession. The right requests for the right phase.

The Services section knows where your customer is in the journey. While the unit is under construction, the requests are pre-possession — demand cycle queries, customisation, allotment documents, brokerage payouts, GST and RERA paperwork. Routes to your sales or CRM team. Once the unit is handed over, the same section switches to maintenance mode — lift outages, plumbing, electrical, parking, common areas. Routes to your facility management team. Same login, same app — different request types and different teams, driven by the unit's actual status.

Pre-possession requestsDemands · documents · customisation · refund · brokerage
Post-possession requestsLift · plumbing · electrical · security · parking · common
Status-aware routingPre → CRM/sales · post → FM team · auto by unit status
SLA per categoryP1 critical · P2 standard · P3 routine · ageing tracked
PRE-POSS My services UNDER CONSTRUCTION · Q4 2027 Open Closed Demand letter timing 1 day · accounts dept ▸ DEMAND · CRM P2 Customisation · kitchen 3 days · design review ▸ CUSTOMISATION P3 Allotment copy needed 2 days · documents desk ▸ DOCUMENTS · CRM P3 Raise a request CATEGORIES Documents · Demands · Custom Refund · Brokerage · GST/RERA ▸ ROUTES TO SALES / CRM Home Feed Service Docs POST-POSS My services POSSESSED · UNDER MAINTENANCE Open Closed Lift outage · 17F 6 hr · auto-escalated ▸ LIFT · FM TEAM P1 Tap leakage · master bath 2 days · plumber assigned ▸ PLUMBING · FM TEAM P2 Parking dispute 1 day · security desk ▸ PARKING · SECURITY P3 Raise a request CATEGORIES Plumbing · Electrical · Lift · AC Security · Parking · Common areas ▸ ROUTES TO FACILITY MGMT Home Feed Service Docs
Pillar · 04 · The loyalty

Refer once. Earn the committed reward.

Your happiest customer is your best salesperson. The Refer Us section converts that goodwill into trackable, attributed referrals. Friend's phone, project of interest, one tap to send. The lead lands in your CRM with the referrer name attached. When the friend books, the customer earns the committed reward — ₹50,000 per booking, an e-voucher, a discount on their next stage payment, whatever your loyalty programme commits to. The customer can see the referrals they've sent, the visit status, the bookings closed, the total earned. Loyalty made visible — and trackable.

Refer Us · 1-tapFriend's phone · project of interest · auto-send
Loyalty trackerSent · visited · booked · earned · per referrer
Committed rewardCash · e-voucher · stage discount · configurable
CRM attributionLead carries referrer name · payout auto-triggered
15:42 Refer & Win Refer a friend · earn ₹ 50,000 per successful booking or e-voucher of equal value REFER A FRIEND Friend's name Anita Roy Friend's phone +91 98300 ***** Project of interest Capital City Rajarhat ▾ Refer us YOUR REFERRALS · LIFETIME SENT 4 VISITED 2 BOOKED 1 EARNED ₹ 50K
§ 03
Why this app
The case against the aggregator app

Aggregator apps win
aggregator brand loyalty.

Generic property apps and aggregator platforms work for them, not for you. Their logo on the icon. Their notification on the lock screen. Their app review economy. Their data on your customers. Three years from now, when your customer wants to buy another flat, they open the aggregator app — not yours. The branded customer app keeps the relationship where it belongs.
DM Hello, DEVAPRIYA RAJARHAT FLOOR 1 · TOWER 05 UNDER CONSTRUCTION · 2027 DTC My units Quick action Pay now Invoices Money receipts My finance Booking Payment Outstand Ledger Home Feed Service Docs SK Hello, Shankar Paradigm Alaya FLOOR 11 · A-1105 POSSESSED · MAINTENANCE PARADIGM ONE My units Invoices Money receipts My finance Booking Payment Outstand Ledger Refer us Home Feed Service Docs

▸ Same four sections. DTC blue. Paradigm gold. Your brand.

▸ Aggregator vs branded

Same features. Different brand on the home screen.

Most generic resident or pre-sales apps have most of the same features — invoices, ledgers, project updates, service requests. The difference is whose brand the customer sees three years later when their cousin asks for a recommendation. With a branded customer app, that cousin downloads your app from the App Store and starts at Pre-sales. With an aggregator, the cousin downloads the aggregator and starts looking at all developers' projects, including your competitors'.

Aggregator / generic

You're a tile in their app.

  • Aggregator's brand on the icon · the customer downloads them, not you
  • Customer sees competitor projects in the same app
  • Push notifications come from the aggregator name
  • Data lives on the aggregator's servers · customer relationship is theirs
  • Integration with your ERP via brittle API · breaks every upgrade
  • Aggregator's review economy · your customer becomes their reviewer
  • Lifetime referral chain belongs to the aggregator
Farvision branded customer app

You are the app on their home screen.

  • Your logo on the icon · your name in the App Store · your developer account
  • Only your projects · zero competitor visibility
  • Push notifications come from your brand name
  • Data lives in your ERP · customer relationship is yours
  • Native ERP integration · zero-API · no upgrade breakage
  • Reviews and ratings sit on your App Store listing
  • Refer Us · referrals come back to you · lifetime value compounds
§ 04
Outcome
Why this is worth deploying

Brand owned. Service self-served.
Referrals compounded.

The customer-experience numbers compound. The first year's deployment shows up in lower service-team load (because customers self-serve invoices and statements). The second year shows up in faster collections (because Pay Now is one tap). The fifth year shows up in the referral pipeline — because the same app that's been with the customer for half a decade has the Refer Us button right there.
▸ The case for branded

From aggregator tenant
to your own home screen.

20+ Developer brands live · own listings · own colours
5year Customer relationship · pre-sales to community life
0API Third-party integration · ERP-native · zero data lag
§ 05
Related
Where this app plugs in

Where to go next.

The Customer App is the customer-facing surface of the construction-grade ERP. It plugs into Property Management for invoices and ledgers, CRM for pre-sales discovery and lead capture, and Sales Hub for the salesperson side of the same booking flow.
I told my CTO five years ago to build a customer app. Three quarters later we had a working prototype that pulled data from the ERP via APIs. Six months after launch, the APIs broke during an ERP upgrade. Customers couldn't see their ledgers for two weeks. Now we run on the branded app from the same company that runs the ERP. One vendor. One upgrade cycle. One brand on my customer's phone. And our referral pipeline doubled.
— MD · Indian developer · 8 active projects · 2,400+ customer base
Next step

See your brand
on a working app.

30 minutes. We'll mock your logo and palette into a working build during the call. You'll see what your customer would see — pre-sales, booking, payment plan, ledger, project update, services, refer us. We'll show how the App Store listing looks under your developer account, and what the deployment timeline is for your first 100 customers.