Mumbai · Delhi · Bengaluru · Pune · Kolkata
Industry · For Community Operations & Property Managers

Built for thirty towers.
Not just one gate.

Consumer apps stop at the gate, the dues, the visitor. Operators running thirty towers, eight thousand units, a dozen service contracts, and a state-society audit cycle need more. Farvision Community is the enterprise-grade alternative — on the same tenant as Finance and Procurement.

§ 01
Pillars
Six pillars · the operator's full surface

From the service request
to the AGM filing.

Six pillars covering the operator's full surface — from the morning service request to the year-end audit filing. All on one tenant. All auditor-ready.
Pillar · 01

Service requests — every request a resident raises, one workflow.

Leaky tap. Move-out NOC after dues clear. Access card for the helper. Storage locker. Lift breakdown. Tenant registration. Residents raise any of these on the app — auto-routed by category, SLA-tracked, signed off on completion. Maintenance, lifecycle, facility access · one workflow.

Maintenance requestsPlumbing · electrical · HVAC · lifts · civil · with photo + video evidence.
Lifecycle requestsTenant registration · move-in inventory · move-out NOC after dues clearance.
Facility-access requestsAccess cards · storage lockers · parking changes · gym + pool fobs.
Vendor allocationIn-house · AMC · contracted · SLA-enforced · invoice auto-matched.
Resident sign-offDigital acknowledgement · photo of completion · feedback rating captured.
SR scorecardPer-category trends · response time · breach rate · drives ops decisions.
SERVICE REQUESTS · LIVE · 5 CATEGORIES SR-1147 · Lift breakdown · Block C Maintenance · Unit 1804 · raised 14 min ago → AMC · Otis Service · SLA 4h URGENT SR-1145 · Move-out NOC · Unit 0708 Lifecycle · sale closing 28 May · buyer awaiting DUES PENDING ₹ 14,200 · clear to release PENDING SR-1142 · Access card · live-in helper Facility access · Unit 1804 · Mrs. K. Patel → ADMIN · KYC verified · ready to issue IN PROGRESS SR-1138 · Storage locker · Unit 1204 Facility access · L2 lockers full · waitlist POSITION 2 OF 8 · ₹ 6K/yr when allocated WAITLIST SR-1135 · Tenant registration · Unit 1102 Lifecycle · new lease · 3-yr · KYC complete → ADMIN · police verification done · IT-form filed CLOSED ✓ SR · ALL CATEGORIES · 24H 42 SLA MET 94% ▸ ONE WORKFLOW · ONE LEDGER · ONE AUDIT TRAIL
Pillar · 02

Asset register & preventive maintenance — every lift, every chiller, every pump.

Eighteen lifts. Six chillers. Four generators. Twelve booster pumps. Each is an asset card — AMC, PPM schedule, OEM spec, spare-part link. PPM auto-generates work orders. Spares tied to Inventory; replacements tied to Procurement. Insurance auditor pulls 5-year history in one query.

Asset master · per-equipmentMake, model, serial · install date · warranty · OEM spec · location · photo.
AMC contractsPer asset · vendor · SLA · annual value · expiry · auto-renewal alerts.
PPM schedulesAuto-generates work orders · routed to vendor · tracks completion · breach alerts.
Spare-parts inventoryCritical spares per asset · reorder triggers · auto-indent to procurement.
Incident logEvery breakdown · resolution time · root cause · auditor-ready trail.
5-year asset historyInsurance audits · regulatory inspections · capex planning · single query.
ASSET CARD · CHILLER UNIT-04 Chiller · 350 TR · Unit-04 Carrier 30XW-350 · S/N 4827 · Tower B Installed Mar 2022 · Warranty till Mar 2027 OPERATIONAL 98.4% uptime · YTD AMC CONTRACT · ACTIVE Vendor Cool Air Services Pvt Ltd Annual value ₹ 4.8 L Renewal · expiry 31 Mar 2026 ⏱ PPM SCHEDULE · NEXT 90 DAYS Quarterly cleaning + condenser SCHEDULED · 14 May · WO-2024-04812 generated QUEUED Refrigerant top-up · annual DUE · 28 May · 23 days · spare ordered ✓ UPCOMING Vibration analysis SCHEDULED · 22 Jul · 71 days PLANNED ▸ INSURANCE AUDIT · 5-YEAR HISTORY · ONE CLICK
Pillar · 03

Visitor, gate, parking — pre-approved in, time-stamped out, no friction.

Resident invites guest on the app · QR-scan opens the gate. Walk-in courier? Security calls resident, OTP confirms. AMC vendor? Work permit linked, time-stamped in and out. Couriers, deliveries, move-ins — all in one log. Security incidents have evidence.

Pre-approved entry · QRResident invites guest · QR generated · scan-and-enter at gate · no friction.
Walk-in OTPSecurity calls resident · OTP confirms · entry approved · logged with photo.
Courier & delivery trackingResident notified · package held at gate or delivered · photo evidence.
Vendor & AMC visit logsWork-permit linked · time-stamped in/out · matches the work order.
Visitor parking · auto-allocatedSlot availability · vehicle plate captured · max-stay enforced.
Move-in / move-outElevator booking · deposit · inventory checklist · clearance certificate.
GATE CONSOLE · TODAY · 47 ENTRIES ▸ QR SCANNED · 14:08 · NOW Mr. Rajesh Kumar · Guest of Unit 1804 Pre-approved by resident · 4hr stay · parking P-12 ENTRY ✓ RECENT LOG · LIVE Courier · BlueDart · Unit 1208 Walk-in · resident OTP confirmed · package collected 13:42 · 14 min ago · photo + signature DELIVERED AMC · Cool Air · 2 technicians Work permit WP-04812 · Chiller Unit-04 PPM In: 09:14 · Out: pending · 4h35m on-site ON-SITE Move-in · Unit 0708 · scheduled Tomorrow 10:00 · elevator booked · deposit received ₹ 25,000 deposit · clearance pending PLANNED TODAY · ALL GATES Entries · Exits 47 · 38 Visitor parking · used 14 / 24
Pillar · 04

Maintenance billing & collection — quarterly bills, dunning, online pay, posted to ledger.

Quarterly bills for 8000 units in one run — arrears, late fees, sinking fund, taxes correct. Pushed to email + app + WhatsApp. Online pay (UPI/cards/NetBanking) immediate. Dunning auto-fires T+15, T+30, T+60, T+90. Receipts post to Financials. Collection dashboards live.

Quarterly bill generationPer-unit · arrears · late fees · sinking + reserve fund · tax-correct.
Multi-channel deliveryEmail, app push, WhatsApp, SMS · physical print queue for non-digital.
Online paymentUPI, NetBanking, cards · Razorpay/Cashfree · auto-receipt
Dunning workflow · automatedT+15 reminder, T+30 notice, T+60 escalation, T+90 legal · all configurable.
Collection dashboardPer-block · per-quarter · ageing buckets · top defaulters · trend.
Posts to financial ledgerReceipts auto-post to Financials · GL-correct · audit-clean.
Q4 BILLING · TOWER B · 248 UNITS Q4 BILLED ₹ 1.86 Cr across 248 units OUTSTANDING ₹ 22 L 12% · 31 units DUNNING · AGEING WATERFALL T+15 · gentle reminder · email + app 12 units · auto-fired ₹ 8.4 L T+30 · formal notice · WhatsApp + SMS 11 units · late-fee added 5% ₹ 7.6 L T+60 · escalation · service curtailment notice 6 units · committee notified ₹ 4.8 L T+90 · legal notice · counsel referred 2 units · audit-trailed · committee approved ₹ 1.2 L ▸ COLLECTION EFFICIENCY · YTD 88.4% vs 82% last year Receipts auto-post · ledger live · auditor query in one click
Pillar · 05

Notices, polls, amenities — community life that doesn't need a WhatsApp group.

Notices to the right audience · whole community, block, owners or tenants. Polls audit-grade for AGM motions. Amenities (pool, gym, hall, court) bookable with per-amenity rules and payment. Event calendar shared. The operator stops being a WhatsApp moderator.

Targeted noticesWhole community, block, owners, tenants, committee · audit-archived.
Polls & surveysRWA decisions · auditable results · regulatory-grade for AGM motions.
Amenities bookingPool, gym, party hall, sports court · per-amenity rules · payment-collected.
Event calendarCommunity events · maintenance shutdowns · AGM dates · all in one view.
Community directoryOpt-in · privacy-controlled · neighbours' phone book without the awkwardness.
Resident feedbackService-rating · amenity-rating · trends · drives operational decisions.
AMENITY BOOKING · PARTY HALL · MAY M T W T F S S 29 30 1 B 2 3 4 B 5 B 6 7 8 9 10 11 12 TODAY 13 14 15 16 17 18 B 19 PEND ▸ BOOK 19 MAY · WAITLIST Sun 19 May · 6PM–11PM Currently held by Unit 0612 · waitlist position 1 of 1 Hold expires 18:00 today · ₹ 6,000 if confirmed Cleaning gap enforced · 4hr · auto-rule RECENT NOTICES + POLLS Water shutdown · 14 May · 10AM–2PM All blocks · 248 acks · 91% read Poll · Pet rules amendment · open 142 of 248 voted · closes 16 May · audit-grade ▸ ONE CHANNEL · ARCHIVED · ZERO WHATSAPP NOISE
Pillar · 06

Governance & documents — AGM, filings, the document vault.

AGM agenda, notice per bye-laws, hybrid voting (online + in-person), audit-grade minutes, committee elections. Document vault — bye-laws, NOCs, licences, AMCs — with expiry alerts. Annual filings (state acts · RERA · IT 80P · audit reports) generated from data, no manual reconciliation.

AGM / EGM / ECAgenda, notice, minutes, attendance, motions, voting, sign-off · audit-grade.
Online + in-person votingHybrid voting · auditable results · proxy support · per-bye-law compliant.
Document vaultBye-laws · approvals · NOCs · licences · AMCs · expiry alerts.
Election workflowCommittee positions · nominations · campaigns · voting · result · handover.
Annual filings · IndiaState society returns · RERA quarterly · IT under 80P · audit reports.
Compliance dashboardEvery licence · every renewal · every filing · single screen, never miss a date.
COMPLIANCE DASHBOARD · TOWER B CURRENT 23 / 26 licences valid RENEWAL DUE · 60D 3 action required EXPIRY QUEUE · NEXT 60 DAYS Lift licence · Block C · expires 28 May 16 days · renewal application drafted ✓ URGENT Fire NOC · expires 18 Jun 37 days · audit scheduled · vendor quote received UPCOMING DG set licence · expires 04 Jul 53 days · scheduled · 0 issues YTD SCHEDULED ANNUAL FILINGS · STATUS Society returns · 2024-25 FILED ✓ RERA quarterly · Q4-25 DUE · 15D IT return · 80P · 2024-25 DRAFT READY Audit report · CA signed SIGNED ✓ GENERATED FROM TENANT DATA · NO MANUAL RECON
§ 02
Personas
Eight roles · one tenant

Who actually wins
when community lives on Farvision.

Five back-office roles run the operations. Three front-line roles work the property. Each gets the surface and the data they need — without anyone reconciling spreadsheets.
Back office · in the operator console
Operations

Community Manager

Runs the portfolio · multi-block

  • Live dashboard across towers
  • SR triage in one click
  • AGM, filings, audit-trailed
Procurement

Purchaser / Buyer

Vendor onboarding & AMC

  • Vendors scored on SR data
  • Spares linked to PPM
  • 3-way matching auto on POs
Finance

Finance Team

Maintenance billing & collection

  • Quarterly bills · 8000 units · one run
  • MT 940 statements auto-reconciled
  • Ledger live to Financials
O&M

Operations & Maintenance

Asset uptime & PPM

  • Asset register · per equipment
  • PPM auto-creates work orders
  • Spares checked before dispatch
Support

Customer Support

Resident requests · helpdesk

  • SR auto-routed by category
  • Escalation on SLA breach
  • Resident sign-off captured
Front line · at the property
At home · resident app

Resident

Their unit, their app — five categories of request

  • SR with photo + video · maintenance, NOC, locker, card, tenant-reg
  • One-tap dues payment · UPI / cards / online
  • Pre-approve visitors · QR via WhatsApp
On-site · technician app

Technician

Mobile-first · in-house or AMC

  • Work order on phone · spares pre-checked
  • Photo evidence on completion
  • Resident sign-off on the spot
At the gate · visitor flow

Security Guard

QR scan · OTP · audit-grade log

  • Pre-approved entry · 3.2s scan-to-open
  • Walk-in OTP from resident · no friction
  • Vehicle plate + photo · auto-park · log closed
§ 03
Roles
One product · five chairs

What each chair sees
on Monday morning.

Same database, five lenses. Pick the chair you’d be filling and see how Farvision shows up for that role — from the boardroom to the asset register.

Every community, every contract, on one screen.

The CEO of a community management business runs a portfolio — not one tower, but dozens of societies. They want to know which management contracts are up for renewal, which communities are healthy, where collection is slipping, where the developer relationship needs work. Farvision puts the portfolio view on a single screen.

01
Portfolio dashboardEvery community as a tile — units, billed, collected, ageing service charge, satisfaction index, SR backlog. Click anything for the drill-down.
02
Contract & renewal cockpitEvery developer / society management contract, renewal date, KPI scorecard. Track which client carries the most weight.
03
Approval cockpit (mobile)Write-offs, vendor escalations, AGM resolutions — approve from the phone, with the community context attached.
04
Compliance & deadline radarSociety returns, AGM dates, statutory audit, RERA filings, GST cycles — surfaced as a calendar before they bite.

Service charges in. Sinking fund segregated. Audit on time.

The CFO of a community management business runs on three numbers — service charge AR ageing, sinking fund integrity, annual audit readiness. Residents watch every rupee. Farvision keeps operational, capital and reserve money on separate ledgers — auditable end-to-end.

01
Service charge AR & dunningBill-wise ageing, automated dunning, late-fee policy per society, settlement waterfall — all on the unit record.
02
Sinking fund segregationReserve fund on a separate ledger, only released on committee-approved expenditure. The society sees it; you can prove it.
03
Annual society auditCooperative auditor pack, year-end financials, member-wise statements — ready in days, not weeks.
04
GST auto-filingsGSTR-1, GSTR-3B, e-invoicing on management fee, ITC reconciliation — all from the live database.

Every AGM, every committee, every renewal — on one timeline.

The Head of Community runs the relationships — with society committees, with developers handing over phases, with the residents who pay for the service. AGMs, committee meetings, budgets, contract renewals, complaint trends. Farvision turns the calendar into a workflow.

01
AGM workflowNotice → quorum → vote → minutes → action items → follow-through. Audit-trailed for the regulator and the owners.
02
Society committee dashboardMeeting notes, resolutions, member circulars — one place. Committee members get a portal view; you keep the audit trail.
03
Service requests pendingOpen SRs by community, by category, by age band. The 30-day-old tickets that need a call before they escalate to the committee.
04
SLA achievedPercent within target, by community, by category, week on week. Spot the community where SLA is slipping before the residents do.

Every AMC, every PO, every vendor — one cockpit.

The Head of Procurement runs the cost side — every AMC contract for security, cleaning, MEP, landscaping, pool, every non-AMC PO, every vendor that touches the community. Farvision puts the bid, the comparison, the contract, the PO and the scorecard on one screen — auditable end-to-end.

01
Vendor master & onboardingKYC, document expiries (trade licence, GST registration, PAN, MSME class), vendor risk class. Onboard once, reuse across societies.
02
AMC contract calendarSecurity, cleaning, MEP, landscaping, pool, pest control, lifts — every AMC contract with renewal window, performance score, alternate quotes. No surprise expiries.
03
RFQ → bid compare → L1 → POCompetitive sourcing for non-AMC purchases. Side-by-side bid comparison, audit-trailed L1 selection, PO release with the approval chain attached.
04
Vendor scorecardOn-time delivery, quality score, escalation count, repeat-fault rate — the data that decides renewal vs. replace at the next AMC cycle.

Asset uptime. PPM on schedule. Energy at goal.

The Head of Facility Management runs the physical reality — chillers, lifts, pumps, gensets, pools, common-area lighting. Their job is to keep everything up, on schedule, within energy budget. Farvision puts assets, technicians, spares and utility meters on one screen — not five disconnected tools.

01
Asset register, aliveEvery chiller, lift, generator, transformer with serial number, AMC, warranty, run-hours, last service, next PPM date. One source of truth across communities.
02
PPM auto-schedulerEvery preventive task auto-creates the work order. Spares checked before dispatch. Vendor performance scored on completion time and revisit rate.
03
Energy & utility dashboardkWh, water (kL), diesel — community by community, month over month. Spot the chiller drawing 18 % more than its peers.
04
Technician productivityIn-house or AMC: tasks per technician per day, average resolution time, photo evidence on completion. Performance you can show to the committee.
§ 04
The apps
Three audiences · three surfaces · one tenant

Operator console.
Resident portal & app.
Visitor app.

Three surfaces, three audiences, one shared database. Operator on desktop. Resident on web + mobile. Visitor at the gate. Same data underneath.
For operations · web + tablet

Operator Console — multi-block, one screen.

The Community Operations Director gets the desktop console — multi-block dashboards, work allocation, financials, governance, regulatory filings. Tablet-friendly for site visits. Plugs into the rest of Farvision.

Multi-block portfolio · live to HQ
Work-order allocation · drag-and-drop
Financials · live to module pages
Governance · AGM · filings · audit-grade
community.farvision.app · operator console PORTFOLIO ▪ Dashboard ▪ Tower B ▪ Skyline P-1 ▪ Marina ▪ Heights ▪ Greens ▪ Vista C-3 ▪ Vendors ▪ Filings ▪ AGMs ▪ Reports ⚡ Mollak SR · OPEN 24H 147 REORDER 11 SLOW-MOVERS 3 Collection efficiency · 7 quarters 88.4% ▲ 6.4 pts YoY Run quarterly bills · 8000 units
For residents · web portal + iOS + Android

Resident portal & app — the private social network for the apartment complex.

Residents login on web or mobile. Service requests with photo + video. Maintenance dues with one-tap payment. Pre-approve visitors. Amenities, polls, AGM voting, ledger downloads. Multi-language, multi-property — for residents owning units in more than one tower.

Service requests · 5 categories · with attachments
Dues + payments · UPI / cards / online
Pre-approve visitors · QR via WhatsApp
Amenities · classes · activities · marketplace
Notices · polls · community voting
Invoices · receipts · ledger · downloadable
Hi mobile dev · Good Evening 👋 Unit D-13 QUICK ▪ Dashboard ▪ Finance ▪ Dues ▪ Meetings ▪ Amenity ▪ Classes ▪ Service ▪ Polls ▪ Voting ▪ Documents ▪ Marketplace OUTSTANDING ₹ 8,400 Pay SERVICE REQ 22 19 in progress DOCS Inv · Receipt · Ledger PAYMENT HISTORY 22/04/2026 ₹ 8,400 · Online 15/01/2026 ₹ 8,400 · UPI View all → MY SERVICES Booking Approved Plumbing Pending NOC Review Locker Waitlist UPDATES Vote2k26 Apr 20 · 6:30PM Pet rules poll closes 16 May ▪ NEW NOTICE Raise a request →
For visitors · vendors · couriers

Visitor App — frictionless arrival, audit-grade exit.

QR-scan entry from a host's invite or gate-issued OTP. Photo + vehicle plate captured, parking allocated. Vendor and courier flows supported with work-permit linkage. Time-stamped exit, package check, audit log closed. The gate stops being a paper register.

QR-scan entry · pre-approved by host
Photo + vehicle plate · auto-parking
Vendor · courier · work permit linked
Time-stamped exit · audit log
SCANNED ✓ Mr. Rajesh K. Guest · Unit 1804 ENTRY ALLOWED
94%Resident · monthly active
3.2sVisitor scan-to-entry
88%Dues collected via app
100%Gate entries audit-trailed
§ 05
Integrations
State acts · RERA · IT · Banking · Gateways · audit-grade

Integrations & compliance —
built into the data, not bolted on.

Regulatory: state society acts (MH, KA, TG, etc), RERA, IT 80P, audit. Banking: MT 940 with HDFC, ICICI, SBI and other Tier-1 banks. Gateways: Razorpay, Cashfree, BillDesk. All bidirectional, all automated. The treasurer stops reconciling spreadsheets.
INTEGRATION STACK · INDIA · STATE + RERA + IT + BANKING + GATEWAYS FARVISION COMMUNITY Unit master · 8000 units Ownership · area · type · live Owner / tenant data Name, PAN, Aadhaar · KYC current Service-charge invoices Quarterly · per unit · tax-correct Receipts & ledger Auto-posted to Financials Audit trail · governance AGM, motions, votes, decisions PUSH PULL EXTERNAL · INDIA STACK State Society Registrar Annual returns · audit reports RERA · MahaRERA / KaRERA Quarterly disclosures · project status IT · Section 80P ITR-5 · cooperative society MT 940 · banking HDFC · ICICI · SBI · Tier-1 Razorpay / Cashfree / BillDesk UPI · cards · NetBanking · gateway Audit reports · CA signed Annual external audit WHAT IT MEANS No manual reconciliation Filings derived from tenant data CA signs faster Receipts already posted, AGM trailed Banking · auto-reconciled MT 940 statements match daily Gateway receipts auto-post UPI + cards + bank · zero data-entry Multi-state ready State-act variations configured ▸ FILINGS GENERATED · BANK RECONCILED · GATEWAYS LIVE · ZERO-RECON
6+ State Society Acts configured · MH, KA, TG, TN, GJ, WB
4+ Tier-1 banks · MT 940 · HDFC, ICICI, SBI, Axis
Live Razorpay · Cashfree · BillDesk · UPI + cards
100% Audit-grade evidence · every motion, every receipt
§ 06
Platform
One tenant · one database · one audit trail

Built on the Farvision
construction-grade ERP.

Community Management is one vertical on Farvision. Service requests touch Materials & P2P. Billing posts to Financials. Staff payroll runs through HRMS. Same data, same database, same audit trail.
§ 07
vs Apps
Why enterprise operators are migrating off consumer apps

You can buy a gate app.
Or run a portfolio.

Lightweight apps stop at gate-dues-visitor. Generic FM tools stop at industrial assets. Both miss the integration with Finance + Procurement that enterprise portfolios need.
Lightweight community apps

Lose at the operator's surface.

Built for the resident's phone. Stop at gate, dues, visitors, notices.

  • No FM / PPM / asset register
  • No procurement integration · vendor scoring stays in spreadsheets
  • No regulatory filings · CA still does manual reconciliation
  • No AGM workflow · governance lives elsewhere
  • Doesn't scale past a few towers · per-society tenancy
Generic FM / asset management tools

Lose at the resident experience.

Built for industrial FM. Strong on assets, weak on community.

  • No resident app · workflow stays IT-ticket-like
  • No maintenance billing · finance lives elsewhere
  • No visitor / gate · separate point solution
  • No governance / AGM · RWA needs a different tool
  • Integration burden falls on the customer
Farvision · Community + Finance + Procurement

Wins on every axis. By design.

One tenant. Operator console + resident app + visitor app + ERP-grade integrations.

  • Service requests through asset PPM through procurement, one tenant
  • Maintenance billing posts to Financials automatically
  • AGM, polls, governance audit-trailed in the same database
  • State-act + RERA + IT filings derived from data
  • Scales from one tower to enterprise portfolios
In production · India

Listed developers running enterprise community portfolios on Farvision.

Towers managed 600+
Units · single platform 120,000+
Consumer apps were fine for one tower, broke at the seventh. By tower thirty we needed FM, procurement, assets, governance, filings — on the same data. Farvision gave us one tenant. Our team went from reconciling spreadsheets to running operations.
— Property Operations Director · enterprise developer
▸ Downloads

Take Community Managers off the screen.

The full brochure in both India and GCC editions, plus the universal master edition. Share with your evaluation team, leave behind after a demo, or use as the brief that informs the deeper conversation.

Next step

See it on your portfolio.

45 minutes. Sample property, real day — SR lifecycle, PPM trigger, visitor flow, quarterly billing, AGM motion, filings sync. Bring your ops director, FM head, finance lead.