Standalone CRMs sell you a pipeline. Then someone else's tool sends the demand letter. Then a third tool tracks the collection. Then a fourth handles complaints. Farvision is the one record — from the first phone call to the keys in the hand, every interaction lives on the customer.
The sales head needs to know the truth — which campaign brought the leads, which RM closed them, which channel partner deserves credit, and how much margin survived the discounting. Farvision's SFA is built so that funnel is the same data finance reconciles to, not a parallel narrative.
The relationship manager is the customer's first and last impression. Farvision's mobile SFA means walking into a site visit with everything you need — the lead's history, the units they've shortlisted, the offers they've seen, the pricing they qualify for — without paper, without scrambling.
Customer care lives or dies on first-call resolution. The team needs to see, on one screen, who the customer is, what they bought, what they've paid, what they've complained about, and what's outstanding. Farvision puts all of that on one record — accessible from the call screen.
The CFO's nightmare in real estate is that sales books a unit and finance hears about it three days later, after the customer has already called asking why their demand letter hasn't arrived. Farvision makes booking and receivable two views of the same row.
We replaced three separate tools — a CRM for sales, a ticketing tool for care, and a script for demand letters. Farvision is one screen. Our customer care team's first-call resolution went from 41% to 87% in the first quarter.— Customer Care Head, Top-10 Indian developer
30 minutes. We'll walk a single customer from enquiry to community — and back. Bring your sales head, your customer care head, your CFO. They'll all see what they need.